
Privacy Policy
PHANITIME respects your privacy. This policy explains what personal information we collect when you shop with us and how we use it.
Last updated: August 2026
Information we collect
- Account details such as your name, email address, phone number, and shipping address when you register or checkout.
- Order and payment information required to fulfil your purchase. Card and instant EFT payments are processed securely by iKhokha, our payment partner; we do not store full card or banking credentials.
- Technical data such as browser type and pages visited, used to improve the store experience.
How we use your information
- To process orders, deliver products, and provide customer support.
- To send order confirmations, shipping updates, and account-related emails you request.
- To prevent fraud, secure accounts, and comply with applicable law.
Sharing your information
- We share data only with service providers needed to run the store (payment, email, hosting) and only as required for those services.
- We do not sell your personal information to third parties.
Your rights
- You may update your profile details in My Account or contact us to request access, correction, or deletion of your personal information, subject to legal and order-retention requirements.
Contact
- For privacy questions, email admin@phanitime.co.za or use the contact details in our website footer.